CrowdStrike has pledged to enhance its software testing processes after a faulty content update for Windows systems caused a global IT outage on Friday. Reports Technology News

The cybersecurity company’s error led to disruptions for banks, hospitals, and airlines, as millions of PCs displayed “blue screens of death.”

In a detailed review of the incident published on Wednesday, CrowdStrike explained that the issue arose due to a “bug” in the system designed to verify the functionality of software updates. This glitch prevented the system from identifying “problematic content data” in a file.

CrowdStrike stated that it plans to prevent similar incidents in the future by improving software testing and checks, including increased scrutiny from developers.

The faulty update crashed 8.5 million Microsoft Windows computers worldwide, prompting an apology from George Kurtz, CrowdStrike’s CEO, for the impact of the outage.

However, cybersecurity experts informed BBC News that the review exposed “major mistakes” by the company.

“What’s clear from the post-mortem is they didn’t seem to have the right guardrails in place to prevent this type of incident or to reduce the risk of it occurring,” said cybersecurity consultant Daniel Card.

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